The Ultimate Resource for SketchUp 2013 Serial Number Authorization Number
i have also emailed trimble and their reply has been that this is a normal behavior. they have also advised me on a new update to my serial number which was sent on jan 24th. i have not got any information on trimble support yet. it has been changed in the trimble software. thanks, t&w
sketchup 2013 serial number authorization number
when you first set up your software you will be asked to register to sketchup pro, which is free. you may be asked to sign in with the email address and password that you used to order your license. you will then receive an activation code. you will need this code in order to continue with your license. currently the license activation system requires a code to be generated and attached to an email. this code will then be returned to you in email to activate your license. if you do not receive your activation code by the time you want to activate your license, make sure you are registered with your email address in the product's license manager.
once installed, go to the help/manual menu and type network in the search box. for versions of sketchup older than 2014, this will open the network guide. this guide contains information that will help you set up your network account and install your license. if you are experiencing problems with your network connection, or with the serial number software, please contact the on-line support line.
before continuing, you will need to install sketchup. this can be done by going to help/manual from your menu bar and typing "sketchup pro installer" (no quotes) in the search box. follow the prompts. make sure you read and accept the license agreement. once sketchup is installed, go to help/manual and type network in the search box. if you are experiencing problems with your network connection, or with the serial number software, please contact the on-line support line.